Usability consultants frequently experience déjà vu. Many of the lessons learnt on Rural Net have occurred on other projects, before and since. In relation to Rural Net there are two lessons which had particular significance:
The need for understandable topic headings in order to navigate a web-site. People are reliant on clear and appropriate topic headings [...]
With the broad business aims established and a project sponsor in place, it was still necessary to carry out a feasibility study of the solution proposed. This would in itself require a budget, but with the desired level of interest achieved this was now easily found. The aim of the study was to cost out [...]
With the project approved and budgets in place, the next important task for the NTCS project team was to gather the resources to undertake the work. The biggest problem that the team was faced with was gathering the skill base it would need to implement the project. This would require delicate manoeuvring on the part [...]
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