Combating Opinion with Evidence

Posted by arlene

Many intranets are built because “everyone else is doing it” or because an executive saw its potential at a conference or in an article. The fact is that we do design for vice-presidents, and acknowledging this can help to eliminate some professional frustration.
Internally-focused sites cause companies to end up with home pages full of mission […]

Communicating with Graphic Designers

Posted by arlene

Of course, the prototypes we develop are an indispensable part of the development process without which we, as usability engineers, would have serious trouble developing usable e-commerce sites. We found (unsurprisingly) that it was most appropriate for use within the HCI group (so the target audience was ourselves): we have shared concerns, terminology, education and […]

Communicating with Users

Posted by arlene

In project A the development team wanted each item of each page to be more thoroughly defined than in our wireframes. This is essentially fidelity in terms of describing what each element does, where its data comes from, what constraints are placed on it, etc. We found that the prototype was lacking a different kind […]

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